Refund policy

Return & Refund Policy

Shiddup — Operated by Goods Enterprises, Inc.

At Shiddup, we want you to be happy with your purchase. If something isn't right, we're here to help.

30-Day Returns

We accept returns of unopened, unused products within 30 days of delivery.

To be eligible for a return, your item must be in its original packaging and in the same condition in which you received it.

To request a return, contact us at cleanthatshiddup@gmail.com with your order number and reason for the return.

Please contact us before sending anything back so we can provide return instructions. Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Opened or Used Products

For product safety and quality reasons, we generally cannot accept returns of opened or used septic treatment tablets or cleaning products for a change of mind.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us promptly at cleanthatshiddup@gmail.com.

Include your order number and, if possible, photographs of the issue.

We will review the situation and arrange an appropriate replacement, refund, or other resolution at no additional cost to you.

Refunds

Once we receive and inspect an eligible return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process the refund.

Original shipping charges are generally nonrefundable unless the return is due to our error or a defective product.